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Terms and Conditions

 

Cookies

You are entering a secure site which uses cookies to enable you to shop and check out. You will need to enable cookies in your browser to continue shopping.

Cookies are short pieces of data stored by your browser which we use to identify your account. If your browser is not cookie-enabled, or if you are using "cookie-trimming" software such as WebFree, Cookie Cutter, Guard Dog, Cookie Monster, or Watchdog, you will not be able to shop.

The way to ensure your cookies are working varies from browser to browser. If you are using Internet Explorer, click the Tools drop-down menu, then click "Internet Options..." Click the Security tab, and then click the Custom Level button. Click the radio buttons next to Enable beneath both "Allow cookies that are stored on your computer" and "Allow per-session cookies (not stored)." This should enable your browser to accept cookies.

 

Pricing, Invoicing, Availability, Shipping & Return

We're Always Open.

You can order from us 24 hours a day, 7 days a week, 365 days a year.

 

Pricing & Invoicing

GeorgeCanyon.com offers the most exciting selection of George Canyon merchandise available anywhere on the web. When you make a purchase, you will not be charged until your order actually ships.

All prices are in Canadian dollars unless otherwise specified.

 

Ordering Process

Click on "Add to Cart" for the item you wish to purchase. You will then be brought to a screen that shows all the items in your shopping cart. If you wish to add more items click on "Continue shopping".

When you have finished placing items in your cart, click on "Checkout". This is located on the shopping cart screen.

You will then need to answer a few questions pertaining to your shipping and billing information.

After you have finished these steps, your order will process. Shortly after you will receive an e-mail confirmation.

For International Orders, please email officialstore@georgecanyon.com

You may use Visa or Mastercard for your online purchases.

 

Sales Tax

Goods and Services Tax and Provincial Sales Tax will be charged depending on applicables taxes in your region.

 

Availability

As a rule of thumb, Reiny Dawg Limited products are always in stock. From time to time, however, we may experience a surge of purchases for a particular item, which causes the item to be placed on backorder. If the product you wish to purchase isn't available, we will notify you by email within 48 hours after your order is placed and let you know when you can expect it. Reiny Dawg Limited makes every effort to get your purchases to you as quickly as possible. Once the product is back in stock, it ships immediately to you.

 

Order and Delivery Information

To determine when you will receive your order within Canada or the United States, factor in the following:

   1. Add 1-2 days after you place your order to assume the ship date.

   2. Add 28 business days to the date to estimate when your merchandise will arrive.

 

Return Policy

Within 30 days of receipt of your order, merchandise may be exchanged only!

Returned products must meet the following conditions:

    * Items must be in their original condition, with original packaging and accessories

    * Music merchandise (CDs) must be unopened

    * Digital downloads are non-refundable

Naturally, we can process returns and refunds only for items purchased from georgecanyon.com. All shipping and handling fees are the responsibility of the purchaser.

 

The 1-2-3 Return Process

Just follow the 3 easy steps below:

   1. On your packing slip, please write the reason for your return.

   2. Wrap the merchandise securely and box it with the packing slip.

   3. Affix the return label from the front of your packing slip on the package and ship to the address indicated on the label.

If you do not have your packing slip, please indicate the order number on a separate piece of paper.

 

Damaged or Exchanges Items

We're sorry, we are not able to process exchanges online. Please contact us via phone or email. Exchanges originating from and shipping to Canadian or United States addresses are usually delivered within 3-4 weeks from time you put the exchange in the mail, as long as the product is available. If an item is on back order, delivery may be delayed until product is available. If an item is discontinued you will be notified via email by our Customer Service Department. Product must be sent with original packaging. For damaged items please contact our Customer Care Center. A replacement will be sent if available, if not a refund will be processed.

 

Cancellations

If you would like to cancel your order, please email: officialstore@georgecanyon.com.

Refunds

Once we have received and processed the returned item, we will notify you via email of your refund. If the return is due to our error, Reiny Dawg Limited will refund the entire cost of the original order including shipping.

 

Problems, Questions, Suggestions?

If you have any problems with your order, please don't hesitate to contact us at officialstore@georgecanyon.com.

 

Privacy and Security

Privacy Assurance | Security Statement

Privacy Assurance

As the George Canyon’s premier developer and distributor of licensed celebrity merchandise, we are firmly committed to ensuring your privacy. Information that you provide while visiting our web site is treated as restricted, sensitive information and we protect it using advanced technology.

Below is a full overview of our policies regarding your privacy.

 

Personal Information

Reiny Dawg Limited uses your personal information to:

    * Create a user-friendly and satisfying online shopping experience for you

    * Quickly and expertly service your account

    * Provide you with products you have requested

    * Inform you about additional products or services that may be of interest to you

    * Facilitate your acceptance of offers made by our third party marketing partners

We want our customers to have complete authority over their personal information. In fact, you can visit our site without telling us who you are or revealing any information about yourself.

Our information gathering is initialized during the sales transaction process and when customers respond to promotional offers and direct communications. If you choose to give us personal information via the Internet that we or our business partners may need — either to correspond with you, process an order, or provide you with timely information — we will let you know how we plan to use such information. If you tell us that you do not wish to have this information used as a basis for further contact with you, we will honor that request. However, please understand that if you make a request for no further contact, and later accept an offer from one of our third party marketing partners, we will share your information with that specific third party. We do not spam or engage in intrusive campaigns.

We do not transfer your personal information to third parties except under the following limited conditions:

    * As part of normal business operations, we share select information for legal/regulatory purposes required by the Canadian Revenue Service, Internal Revenue Service, Securities and Exchange Commission, and other regulatory and government entities.

    * We occasionally invite selected third parties to make or participate in offers we feel would be attractive to Reiny Dawg Limited customers. If you wish to opt out of these offers, you may do so at any time. In addition, we also may market certain third party offers through our site. If you accept the offer, we will pass your relevant personal information, including name, address, credit card number and other billing information to that third party. If you have previously requested that your personal information not be shared with third parties, but then later accept a third party marketing offer available through our site, we will share your contact and billing information with that specific third party.

Reiny Dawg Limited analyzes and reports on customer data in the aggregate, never on an individual basis.

 

Information Security and Quality

We protect your account information by placing it on the secure portion of our Web site. Our network employs server authentication and data encryption technologies for added security.

 

Security Statement

Credit-card security is top of mind for consumers who shop on the Internet. That's why we use the latest server authentication and data encryption technology to ensure every transaction you make on our site is 100% secure. Plus, we safeguard your account information on the secure portion of our Web site, behind the firewall.

Your private information remains just that private. This allows you to shop for your favorite entertainment merchandise with complete confidence and peace of mind.

 

Legal Statement

Copyright and Trademarks | Usage Regulations | Liability

Legal Notices

Reiny Dawg Limited, GeorgeCanyon.com, and its affiliates provide their services to you subject to the following notices, terms, and conditions. Please note that when you use the GeorgeCanyon.com Web site or any of its services, you will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service.

 

Copyright and Trademarks

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, and software, is the property of Reiny Dawg Limited or its content suppliers and protected by Canadian, U.S. and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all content on this site is the exclusive property Reiny Dawg Limited and protected by Canadian, U.S. and international copyright laws. All software used on this site is the property of Reiny Dawg Limited or its software suppliers and is protected by Canadian, U.S. and international copyright laws. The content and software on this site may be used as a shopping and selling resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance of the content on this site is strictly prohibited.

Usage Regulations

Neither this site nor any portion of it may be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose that is not expressly permitted by Reiny Dawg Limited. We, and our affiliates, reserve the right to refuse service, terminate accounts, and/or cancel orders at our discretion, without limitation, if we believe that customer conduct violates applicable law or is harmful to the interests of Reiny Dawg Limited Merchandise and its affiliates.

 

Copyright Complaints

Reiny Dawg Limited and its affiliates respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide our Counsel with the following written information:

    * An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;

    * A description of the copyrighted work that you claim has been infringed upon;

    * A description of where the offending material is located on the site;

    * Your address, telephone number, and e-mail address;

    * A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;

    * A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

 

Liability

This site is provided on an "as is" basis. Reiny Dawg Limited makes no representations or warranties of any kind, express or implied, as to the operation of the site or the information, content, materials, or products included on this site. To the full extent permissible by applicable law, Reiny Dawg Limited disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Reiny Dawg Limited will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

The GeorgeCanyon.com Web site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this Web site may be changed or updated without notice. Reiny Dawg Limited may also make improvements and/or changes in the products and/or programs described in this information at any time without notice.

Reiny Dawg Limited makes no representations whatsoever about any other Web site which you may access through this one. When you access a non-Reiny Dawg Limited Web site, please be aware that it is independent from Reiny Dawg Limited / GeorgeCanyon.com; Reiny Dawg Limited has no control over the content on that Web site.

In no event will Reiny Dawg Limited or GeorgeCanyon.com be liable to any party for any direct, indirect, special or other consequential damages for any use of this Web site, or on any other hyper linked Web site, including, without limitation, any lost profits, business interruption, loss of programs, or other data on your information handling system or otherwise, even if we are expressly advised of the possibility of such damages.

 

Legal Information

This site is created and controlled by Reiny Dawg Limited in the Province of Ontario and Alberta, Canada. As such, the laws of Canada will govern these disclaimers, terms, and conditions, without giving effect to any principles of conflicts of laws. We reserve the right to make changes to our site and these disclaimers, terms, and conditions at any time.

 

Contact Information and Questions?

If you have any questions regarding your order, please contact us at:

Email officialstore@georgecanyon.com

Or write us at:

Reiny Dawg Limited
2 Lansing Square
Suite 500
Toronto, ON
M2J 4P8